Warm Global Customers
With China Plastic Machinery
Machine: KTE-75B twin screw extruder, three sets
Country: Kuwait
Products: PE film recycling into pellets
The customer first ordered one set of 75B. The copper pipe of this machine is always bad. We sent it once for free, and the result was broken again.
The customer said that our quality was poor and asked us to give him the pipe he requested for the material. Our machine never have sucha problem, so we think it is definitely not a matter of copper pipe.
We asked the customer to take pictures to us. The copper pipes inthe photos were blocked. We suspect that the customers did not usesoft water. The magazines in the water led to the blockage of the copper pipes.
So we asked the customer to use soft water and sent a copper pipeto the customer for free. After that, the customer never had such aproblem again, and ordered two more machines!
Customer Services
We have a very comprehensive customer service system, which has earned us the trust of many customers. We hope to work with more friends in the plastic industry to promote the development of the plastic industry.
Applicable Solutions
We are commited to providing you with professional, applicable solutions because we have an average of over 10 years of experience with each type of equipment.
After-Sales Services
We provide $500 free parts every year, and free replacement for damaged parts within the warranty period.
Open Factory
Our factory is open to all customers and welcome to visit. We really enjoy face-to-face communication.
Want to visit our factory?
Make an appointment with us and we will help you arrange everything.
PHONE
Mob: 008615950512730 (Whatsapp)
ADDRESS
Jiangning District, Nanjing, China
