We have been engaged in the plastic machinery industry for many years, focusing on providing customers around the world with high-quality plastic extruders, injection molding machines, blow molding machines, plastic recycling machines and other products. With excellent plastic machinery products and services, we have won the trust of many customers.
Pre Sales Services
We will showcase our products through multiple platforms such as websites, Facebook, Twitter, YouTube, etc. Customers can learn about our company and products through these platforms. We will explain product details according to customer needs, helping customers have a more comprehensive understanding of our plastic machinery and our services.
In addition to online services, we promote our products to customers around the world by participating in exhibitions. We really enjoy having face-to-face communication with customers, which is very efficient.
Not only that, we can also invite customers to visit our company and factory, which is the most direct way to let customers know about us.
On Sales Services
After the customer places an order, we will complete the production of plastic machinery according to their needs and conduct a 30 minute running test for each product before shipment.
The installation of the product will also be assisted by our equipment engineers. For some simple device installations, we can provide detailed documentation or video guides.
After-Sales Service
- We provide 500$ free parts every year, and free replacement for damaged parts within the warranty period.
- If the machine damage during transport, we promise to send the replaceable parts to customers for free.
- we promise to refund all the equipment paymentand provide 10% of the equipment payment as compensation (lf you come to our factory to inspect the machine and find that the quality doesnot meet your requirements).
- We promise to compensate 100 USD for each day of overtime if the machines are not delivered ontime.
- We promise to compensate the customer with are fund based on the difference in output (lf the equipment does not reach our promised output). Actual output <5%, USD 2000 as compensation. Actual output <10%, USD 5000, and actual output <20%, USD 10000.
With excellent products and services, we have won the trust of many customers.
